Contact Us

Whether you have a product question, need an order update, or want advice before you buy — we're here.

Chat on WhatsApp

For the fastest response, message us on WhatsApp. Our team is active 7 days a week and will get back to you quickly — whether it's a simple query or an urgent order issue.

Available 7 days a week Open WhatsApp

Support Hours

Monday – Sunday 7 Days a Week

We aim to respond to all messages as quickly as possible.

Response Times

Within the hour

Order Enquiries

When getting in touch about an order, please always include your order number. You can find it in your confirmation email and on your invoice.

Email Us

For non-urgent enquiries you can also reach us by email.

help@promedsonlineuk.com